Your AI receptionist.
Always present.
She answers your business phone 24/7 in completely natural Greek, looks after your customers and books appointments straight into your calendar. Read in detail what an AI receptionist offers, when an AI phone assistant covers you, and exactly how an AI call center works in a business.
One email when it’s available — no spam, no commitment.
A real call, from hello to booked.
Press play. Hear how Parousa answers questions on price and duration on the spot, carefully confirms a new phone number and reads the whole booking back — settling it with the customer still on the line. The call is in Greek; the transcript below runs word for word.
Καλησπέρα σας, Οδοντιατρείο «Αλεξίου», μιλάτε με τη βοηθό τεχνητής νοημοσύνης. Πώς μπορώ να σας εξυπηρετήσω;
Καλησπέρα. Θα ήθελα να κλείσω ένα ραντεβού αύριο για καθαρισμό.
Μάλιστα. Μισό λεπτό, παρακαλώ. Αύριο, την Τρίτη 29 Σεπτεμβρίου, έχω στις 9 το πρωί. Σας βολεύει;
Ε, βασικά ήθελα να ρωτήσω ποιο είναι το κόστος.
Ο καθαρισμός κοστίζει 40€.
Α, οκ.
Σας βολεύει λοιπόν αύριο στις 9 το πρωί;
Ε, όχι, δεν με βολεύει το πρωί. Απόγευμα μήπως έχετε;
Έχω στις 4 και μισή το απόγευμα. Σας εξυπηρετεί;
Ε, ναι, μια χαρά είναι στις 4 και μισή. Βασικά, πόσο κρατάει ο καθαρισμός;
Περίπου 30 λεπτά. Το ονοματεπώνυμό σας, παρακαλώ;
Εε… Μάρκος Νικολάου.
Μάλιστα. Λοιπόν, καθαρισμό την Τρίτη 29 Σεπτεμβρίου, στις 4 και μισή το απόγευμα, στο όνομα Μάρκος Νικολάου. Να σημειώσω το νούμερο από το οποίο μας καλείτε και να κλείσω το ραντεβού;
Ε, βασικά δεν είναι το δικό μου νούμερο αυτό. Να σας δώσω το δικό μου.
Βεβαίως, σας ακούω.
210 909 8000.
Μία στιγμή να το σημειώσω. Να επιβεβαιώσουμε τον αριθμό σας: είναι το 210 9098 000;
Ναι, ακριβώς.
Πολύ καλά. Λοιπόν, καθαρισμό την Τρίτη 29 Σεπτεμβρίου, στις 4 και μισή το απόγευμα, στο όνομα Μάρκος Νικολάου, το τηλέφωνό σας 210 9098 000. Να κλείσω το ραντεβού;
Ναι, ναι, κλείστε το.
Το καταχωρώ αμέσως.
Κλείσαμε το ραντεβού σας. Σας περιμένουμε την Τρίτη 29 Σεπτεμβρίου, στις 4 και μισή το απόγευμα. Σας ευχαριστούμε που μας καλέσατε. Καλή σας συνέχεια.
Ευχαριστώ πολύ.
Three steps. Nothing technical.
No new equipment, no technical know-how. You keep the number and the provider you have today.
Call forwarding in 2 min
One simple forwarding code from your handset — exactly what you already do when you leave for the holidays. It switches off just as easily, whenever you like.
Parousa takes over
She picks up straight away, answers the basic questions and books the appointment before the caller has put the phone down — and when there’s nothing to book, she takes a message with what they want.
You stay in full control
Every call, appointment and message is logged in your own dashboard. One glance tells you what happened while you were away, with a written record of every conversation.
“Appointments, questions, last-minute changes — half your job happens on the phone, while you’re trying to do the other half.”
That’s why Parousa exists.
The appointment gets booked on the first call.
Phone, messages, online bookings, chat, automatic reminders, statistics and a customer book — one digital receptionist does all of it. Customers get served from wherever suits them, and the appointment “locks” straight into your calendar — and when no appointment comes out of a call, you get a message with exactly what they asked for.
She books the appointments herself
She looks at your schedule, finds the gaps, suggests a time and puts the appointment in your calendar — there and then, before the customer has even hung up.
She handles the “same old, same old”
What time do you close? How much does it cost? Where exactly are you? She answers every one of them herself, patiently, however many thousand times she’s asked.
She picks up the phone when you’re away
Afternoons, evenings, weekends, holidays. She takes no days off and she never tires — and not one call goes unanswered any more.
She speaks proper Greek
The caller feels like they’re talking to your actual receptionist. She understands them perfectly, even if they stumble over their words or change their mind halfway through.
She “cuts off” the nuisance callers
Salespeople, special offers and automated calls get put to one side. They don’t pull you away from your work and they don’t skew your numbers.
She puts the call through, only when she should
If the caller asks for you, the call is forwarded as normal. You choose when Parousa answers: all the time, only when you’re snowed under, or only outside opening hours.
You decide whether Parousa books appointments or takes messages — and you can switch with one tap.
Real messages, not bare notifications
Parousa doesn’t just tell you “you had a call”. Through a natural conversation she gathers the four details that matter: name, number, exactly what the customer is asking for, and when they want it. Ten seconds to read, and you know at once whether it’s urgent for now or for the afternoon.
In your email the moment the line closes
By the time the call ends, the full message is already in your inbox and on your dashboard. One tap to call back, one tap to set the appointment — at your own pace.
Keep your diary, we’ll take the calls
No digital calendar is required to get started. Everything an excellent answering service does — answers, asks the right questions, writes the message down — Parousa does too, even at 3 a.m., on Sundays or through the holidays. Connect your calendar later, only if and whenever you want to.
A sample of the messages waiting for you, gathered by morning.
Your own booking page (no website needed)
One simple link on your Instagram or your Google Business is enough. The customer goes in, sees your open slots and books the appointment themselves — even at eleven at night, from the sofa.
No more double bookings
Forget “double-booking” and the mix-ups. The page is wired live to your calendar. The moment a slot fills up at your business, it closes online too — that very second.
A chat that books appointments
She answers the questions and books the time right there in the chat. Making it clear, of course, from the very first message that she is a digital assistant (AI), so the customer is always dealt with honestly.
She knows exactly the same, everywhere
Hours, prices, services: whatever she answers on the phone, she says exactly the same in the chat. No crossed wires.
Written confirmation within the minute
The moment the appointment is booked, the customer gets an SMS or email straight away with the day, the time and the service.
A reminder (to cut out the “no-shows”)
Research (BMJ Open, for one) shows that reminders cut last-minute no-shows by up to 25%. Parousa sends them herself, at the right moment, without you lifting a finger.
She remembers every one of your customers
Whether they call or send a message, Parousa knows who they are. She recognises them, sees when they last came in and exactly what they had done.
The customer book builds itself
No more entering things by hand. Every new call and booking goes into your digital customer book automatically, without you pressing a single key.
Your work in numbers. And how to make the most of them.
Every call and every booking goes into the system automatically: who rang, what they wanted and what got booked. But the charts below aren’t just statistics. They’re solutions. They tell you, in practical terms, what to do: which customer you need to remember to call and how the gap gets filled straight away when a booking gets cancelled.
And what Parousa does with them
All optional — every one of these has its own switch in your dashboard. You choose what she does and what she doesn’t.
No more missed calls. Just clear messages.
Even when the customer doesn’t book — they have a question, or they want to change a time — Parousa doesn’t leave them hanging. She writes down their name, number and request, and sends it straight to your email. One click to call them back, one click to make it an appointment.Win back lapsed customers
Sends a friendly “It’s been a while” with a smart offer to customers who haven’t visited in months.Cancellations refilled on the spot
No cancelled appointment goes to waste. The slot that just opened is offered automatically to whoever was waiting.The next appointment in the same call (rebooking)
Plans the next visit with a simple “Shall I book you the same time next month?” — before the caller even hangs up.Smart suggestions (upselling)
Automatically suggests services that pair perfectly with what the customer chose, effortlessly raising the average ticket.Reminders that cut no-shows
Sends an instant confirmation the moment the appointment is booked, and a reminder the day before — so your slot never goes empty.5 stars on Google
Sends a review request at exactly the moment the customer is still delighted after their visit.A bonus for loyal customers
Counts each customer’s visits and shows you who has reached the milestone you set, so they get their small gift or discount and keep coming back.Your schedule fills up, without you lifting a finger.
There’s no new system to learn. Every appointment Parousa books goes automatically into the calendar you already use.
For every Greek business.
Parousa was built around how the market actually works: phones that ring exactly when your hands are full, and customers who never leave a voicemail.
Servers in the EU
Call data is stored securely on infrastructure inside the European Union.
Built for GDPR
Designed from day one around the protection of personal data.
Complete transparency
She introduces herself as an AI assistant in her opening greeting — she never pretends to be human.
No change of provider
No number porting required. She works over a simple call diversion, and that diversion stays entirely in your hands.
The basics, no small print.
How it connects, what the full Parousa system covers, what happens to your data — and what comes next.
What exactly is Parousa?
The complete digital receptionist for your business. At the heart of it, she answers the phone and talks to the caller in entirely natural Greek — no touch-tone menu (IVR), no recorded messages. She understands what they are asking for, answers the routine questions — opening hours, prices, where you are — and takes down detailed messages. Read in detail what an AI receptionist offers, when an AI phone assistant covers you, and exactly how an AI call center works in a business.
Does she only work over the phone?
No. Parousa takes your appointments from everywhere. You get your own online booking page — one simple link, and you don’t even need a website — plus a smart chat that answers in writing and books appointments too. Every channel comes together in one dashboard, where your customer book builds itself.
Does she really book into my calendar?
Yes, and the entry is immediate. She checks your real availability before proposing a time, then passes the appointment straight into your Google Calendar or Outlook. The sync runs both ways: every appointment you book locally at the business automatically blocks that time in the system, eliminating double bookings for good.
What if the caller doesn’t want to book an appointment?
Nothing is lost. Parousa takes a message with a shape to it: name, number, what the caller is asking for and when it suits them. The moment the call ends the message reaches you by email, and it is waiting for you in your dashboard — one tap rings them back, one more turns the message into an appointment. And if your business does not book over the phone at all, Parousa can work as a message-taking service only, with no calendar involved.
What stops customers forgetting the appointment?
The moment the appointment is booked, the customer gets a written confirmation by SMS or email. Parousa then sends the reminders herself, at the right moment, which cuts last-minute no-shows sharply.
Do I need a new number or special equipment?
No, you keep the number and the provider you have today. The phone side connects through a simple call forwarding from your handset. Parousa also works as a shield: she cuts off the sales calls (spam) and the automated ones by herself, and lets only the real calls through to you.
Does the customer know they are talking to an AI?
Yes — they are told from the first moment, on the phone and in the chat alike. Parousa introduces herself as a digital assistant and never pretends to be human: full transparency, as Article 50 of the EU AI Act requires.
What happens when the customer wants a human?
If they ask for you, the call is forwarded as normal. For anything that needs human judgement she does not improvise: she writes down the request, sends you an email straight away and keeps everything in your dashboard, so you have the full picture of your day wherever you are.
Where is the data stored?
On servers inside the European Union, and nowhere else. The data is used strictly to serve the customer, with GDPR followed from day one — the full detail is in our privacy policy.
What does it cost?
Parousa is in the final stretch before launch. Add your email to the waitlist to be the first to hear the prices and the availability date — with no commitment and no spam.
Parousa is coming soon.
Leave your email and you’ll get a message the moment the service is available for your business, with simple activation steps. No commitment.
If the form doesn’t work, email us at info@parousa.com.