AI receptionist for auto repair shops: Parousa answers while you work

The phone rings while you're under a hood

It's eleven in the morning. One car on the lift, two more waiting their turn, your hands covered in oil. The phone rings. You can't get to it — and with hands like that, you can't even pick it up.

On the other end is a customer who wants something simple: to book a service slot or ask whether their car is ready. If no one answers, most don't call back — they call the next shop. That's exactly the job an AI receptionist for auto repair shops takes on.

How does an AI receptionist for an auto repair shop work?

Parousa works with simple call forwarding. You keep the number you have — for your customers, absolutely nothing changes.

• You forward to Parousa the calls you can't get to. The ones you can, you answer yourself, as always. The rest go to Parousa.
• Parousa answers in natural Greek. Around the clock, including weekends and holidays. It always introduces itself as a digital assistant — it never pretends to be human.
• It books the appointment itself and you're notified. The appointment goes into your calendar and you see it right away, along with the customer's details.

What it handles during the shop's day

Think of it as the shop receptionist you never had the luxury of having:

• It books appointments for service, oil changes or inspections, straight into your calendar.
• When a customer asks whether their car is ready, it takes the message and their details, so you can call them back as soon as you get a chance.
• It answers even when the shop is closed — at night, on weekends, on holidays. The appointment will be waiting in your calendar on Monday morning.

So when you look up from the job, you know exactly who called, what they wanted and which appointments were booked while you were working. And each call's details are used only to manage the appointment — nowhere else.

A shop call centre without hiring or shifts

A regular call centre for a shop means an employee — that is, a salary, shifts, leave and days off. For a shop with one or two mechanics, the numbers rarely add up.

An AI receptionist for an auto repair shop does the basic front-desk work — answering, booking appointments, taking messages — and is never away. Not at midday when work is in full swing, nor the moment you're closing a hood.

Parousa will be available soon. If you're interested for your own shop, leave your email and we'll let you know as soon as it's ready.