arousa
Ioannina

AI receptionist in Ioannina: your line answered, from Averof street to all of Epirus

Parousa is an AI receptionist for Ioannina businesses that run on appointments — medical practices, tutoring schools, hair salons, offices. It answers in natural Greek around the clock, books appointments in your calendar and takes a message when needed — on the number you already have.

One email when it’s available — no spam.

A city of a university and hospitals — and phones that never stop

Ioannina has something few cities of its size have: a university and major hospitals together. Around them has grown a dense network of medical practices, dental surgeries and diagnostic labs, and a tutoring-school market fed by thousands of pupils and students. In these businesses the phone doesn’t follow opening hours: the parent calls the tutoring school in the evening, the patient looks for an appointment before the practice opens, the student asks whenever they find a spare moment.

In appointment-based work, every unanswered call is usually an appointment that went elsewhere. See it in numbers — your own, not hypothetical ones — in the missed calls calculator.

With the 26510 or mobile number you already have

Activation takes only call forwarding: on your landline with the 26510 prefix or on your business mobile, you choose when a call passes to the AI receptionist — when you are talking, not answering or outside hours. No new number, no equipment, no change of provider; the number your customers know stays the same.

From Averof street and the Castle to all of Epirus

The Ioannina market spreads around Averof street and the Castle: the tutoring school taking parents’ calls all afternoon, the dental practice with a full waiting room, the physiotherapy clinic that can’t leave a patient to pick up the phone, the hair salon with back-to-back appointments. And because Ioannina is the capital of the whole of Epirus, many professionals serve customers from Arta, Preveza and Igoumenitsa — the line is answered even when you are on the road.

Every sector in one place: AI receptionist by industry.

It answers the call itself — it doesn’t just take messages

A traditional answering service records the request for you to handle later — useful, but the parent who wanted to hear about classes or the patient who wanted a time slot hasn’t been served yet. Parousa completes the request inside the call: it answers the basic questions, books the appointment directly into your calendar and takes a message only for what truly needs you.

Greek, GDPR and transparency

Parousa speaks natural Greek and introduces itself as a digital assistant on every call — as European AI legislation requires (EU AI Act, Article 50). Call data is stored in the European Union and used solely to serve the call and manage appointments; the details are in our privacy policy.

Frequently asked questions

Does it work with 26510 numbers?

Yes. The AI receptionist connects through simple call forwarding from any line — an Ioannina landline with the 26510 prefix or a business mobile. You set forwarding for “when busy” or “when unanswered” from your handset or your provider, and your number stays the same.

Does it cover the rest of Epirus?

Yes. The service has no geographical limits: it serves equally a tutoring school in the centre of Ioannina, a medical practice near the hospital or a professional covering Arta, Preveza and Igoumenitsa — all you need is a line that supports call forwarding.

Is it suitable for medical practices and tutoring schools?

Yes — they are its most typical uses. In a medical practice it answers when the line is busy or the practice closed, books appointments and takes a message for whatever needs the doctor. In a tutoring school it absorbs the wave of enrolment calls and gives parents the basics.

Does the customer realise they are talking to an AI?

Yes. On every call Parousa introduces itself as a digital assistant — as the European rules on artificial intelligence require. Whoever calls knows who they are talking to, and call details are used only for service and the appointment.

Does it answer outside working hours?

Yes, around the clock. The parent calling the tutoring school after work or the patient looking for an appointment early in the morning is served as normal: the appointment is booked in your calendar or recorded as a message, and you see it as soon as you open.

Want to be the first to know when Parousa launches?

Parousa is an AI phone reception service that speaks natural Greek, for small businesses that run on appointments. Join the waiting list and we’ll let you know as soon as the first spots open up.

One email when it’s available — no spam.